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October 4, 2012

BT to manage British American Tobacco’s global wide area network infrastructure

The high performance IP-based network by BT will enable British American Tobacco to prioritise traffic according to its business needs

By CBR Staff Writer

Communications applications and services provider BT has signed a $100m managed services deal with British American Tobacco to manage the company’s wide area network (WAN) across the globe.

Under the agreement, BT will manage the global wide area network infrastructure for British American Tobacco, including remote access, network security and third-party supplier management across nearly 1,000 sites in 119 countries.

The high performance IP-based network by BT will enable British American Tobacco to prioritise traffic according to its business needs and reduce the total cost of ownership of its communications infrastructure.

British American Tobacco CIO Phil Colman said the company has chosen BT based on the expertise and experience in supporting other global consumer packaged goods companies.

"We were also impressed with BT’s extensive global network, their desire and ability to improve the services continuously through innovation, and in-country resources, particularly in the Asia Pacific and Latin America regions," Colman said.

BT Global Services Consumer Packaged Goods (CPG) president Kim McMann said companies in the CPG sector are facing multiple challenges and opportunities with competition becoming more acute than ever.

"Global collaboration is one of the keys to success. This requires a global technology infrastructure that has great depth and breadth, running state of the art services offering greatest possible speed, security, reliability and flexibility,"McMann said.

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BT offers Consumer Packaged Good-specific services based on a core portfolio encompassing global networking, security, collaboration, data centre services, contact centre services, supply chain services, mobility and unified communications.

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