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December 19, 2011

BT forms new experts team to deliver consulting, integration and managed services

Customers can access the innovations developed for BT’s priority sectors

By CBR Staff Writer

BT has formed BT Advise, which brings together the BT Global Services experts, who deliver consulting, systems integration and managed services around the world under one team.

BT Advise team comprises 4,500 skilled professionals who will apply processes and methodologies with improved consistency and the team will be further reinforced through hiring programmes aligned to a pipeline of new customer contracts with many of the private and public organisations.

BT Advise delivers consulting, integration and managed services through global practices organised around the BT Global Services core capabilities, such as security, customer relationship management, unified communications, mobility, managed network services, managed IT services and business technology.

In addition, BT Advise also provides consulting services to other telecom operators and the BT Advise practitioners will help customers to access the innovations developed for BT’s priority sectors such as government, health, global banking and financial markets, consumer packaged goods, logistics, manufacturing and pharmaceuticals.

BT said the Advise team will be led by Luis Alvarez and Ray Stanton vice-president BT Advise in BT Global Services.

BT Global Services president Luis Alvarez said consult, design, build and run is what BT Advise is all about.

"Our professional services teams are already recognised as being world-class. They have proven themselves through the years by guiding major customers through extremely complex technology programmes worth billions of pounds. Today, we are bringing together all those assets and all those skills, uniting them around excellent knowledge management tools and the certified processes trusted by our customers. This puts us in a leadership position in our industry, and will help BT Global Services and its customers develop business faster and better," said Alvarez.

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