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March 20, 2013

AT&T adds Microsoft Lync to unified communications portfolio

Lync allows communicating through instant messaging, voice-over-Internet calling, and online meetings.

By CBR Staff Writer

AT&T has added Microsoft Lync to its unified communications portfolio which will allow its business customers to communicate through instant messaging, voice-over-Internet calling, and online meetings.

The enterprise-software package with instant messaging and calling tools would allow businesses to access a complete unified communications application meeting performance, reliability and security requirements.

AT&T Business Solutions Advanced Solutions senior vice president, Chris Hill, said that the collaboration is aimed at enabling customers to connect their employees with one another regardless of location or device.

"By expanding our relationship with Microsoft, we now offer more choices for how customers can use our collaboration solutions to transform their organization," Hill said.

Aimed at offering businesses with the required technology to boost productivity and accelerate the pace of work, the new application allows company employees to deploy a wide range of connected devices including PCs, tablets and smartphones.

Lync allows voice and video sharing across several operating platforms including Windows, Windows Phone, iOS and Android.

Additionally, the company is planning to launch its application programming interface (API) to users of the Microsoft Lync platform to allow developers to create custom mobile and web-based business applications.

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Lync corporate vice president Derek Burney said Lync has continued its rapid growth with customers, contributing to 11 straight quarters of double-digit growth.

"This expanded relationship with AT&T underscores the growing role Lync has in the Unified Communications landscape and is an opportunity for both of our companies to continue to deliver businesses the tools they need to collaborate," Burney said.

The move allows AT&T customers to run Lync in their own on-premise datacentre hosted by AT&T, or enabling operations as part of the Microsoft Office 365 service from AT&T.

As part of agreement, both firms market the service to businesses of all sizes globally.

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