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March 27, 2012

Alcatel-Lucent unveils new software to advance BYOD trend

OTC is built upon OpenTouch communications platform, designed for multiple platforms

By CBR Staff Writer

Telecommunications company Alcatel-Lucent has launched new OpenTouch Conversation (OTC) software to enable employees to shift between different types of business communications services like instant messaging, data sharing, voice calls and video collaboration, without interrupting their conversations.

The new software advances the BYOD trend by delivering all the communications services to employees’ personal devices, including smartphones and tablets.

Employees can now start a voice call on an office phone, move the conversation to a video conference on a PC or tablet and then conclude it on a mobile phone.

OTC also enables enterprise employees to add participants to the conversation or collaboration session.

Alcatel-Lucent’s new software is built upon OpenTouch communications platform and is designed for multiple platforms.

The first release of the software supports iPad, runs over Wi-Fi and 3G networks and will soon also support multiple platforms including Windows and MacOS, Android, iOS, Blackberry and Microsoft smartphones, the company said.

Alcatel-Lucent Enterprise Communications Business vice-president and general manager Eric Penisson said OpenTouch Conversation leverages the power of smart devices and reconciles all the modes of communication in one place.

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"With OpenTouch Conversation’s outstanding approach, employees will be able to get much more out of their tablet or smart phone," said Penisson.

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