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November 2, 2009

Adobe enhances its Acrobat Connect Pro

Adds new security and teleconferencing capabilities

By CBR Staff Writer

Adobe Systems has unveiled new updates to its Acrobat Connect Pro web conferencing platform, which it claims to help organisations provide communication and collaboration experiences for their employees, partners and customers.

According to Adobe Systems, the new version of Acrobat Connect Pro will integrate with any audio conferencing provider. Telephone audio can be recorded along with a web conference and streamed to VoIP-only meeting participants. Integrated audio teleconferencing capabilities include call controls, participant management and synchronised recording. In addition, a new integration with interCall will offer customers the ability to deploy Acrobat connect pro with interCall audio conferencing.

Increased webinar capacity will enable users to engage up to 80,000 participants in sessions that can incorporate media demonstrations, live and recorded video and interactivity. This new capacity will support use cases ranging from marketing events and product launches, to global town hall meetings and eLearning programs, the company said.

The company said that the enhancements to security and compliance functionality in Acrobat Connect Pro includes more secure desktop sharing that offers increased control and enables regulation compliance. New administrative tools allow customers to define which applications can be screen-shared; users can collaborate without the risk of an inadvertent breach.

Other key areas of additional functionality include, native support of PDF that offers advanced document controls and improved workflow through increased integration with Acrobat; functionality that enables users to schedule and manage Acrobat Connect Pro meetings directly from Lotus Notes; account migration for installed customers who wish to change deployment configurations; and certification that offers on-premise customers the ability to run Acrobat Connect Pro on VMware infrastructure.

In addition to current hosted and on-premise deployment options, Acrobat Connect Pro will be available as a managed service, offering customers the ability to outsource IT support while realising the benefits of security and control.

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