View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
  2. Cybersecurity
May 9, 2016updated 05 Sep 2016 11:47am

Kiddicare customers hit by phishing attack after data breach

News: Children's retailer saw a test site accessed by cyber criminals.

By Alexander Sword

Retailer Kiddicare saw some of its customer details accessed by hackers, who then used the stolen data to carry out a phishing attack.

The information comprised names, delivery addresses, telephone numbers and email addresses, but no credit or debit card information.

An unnamed security company alerted Kiddicare that some of its data might have been compromised, which matched that used on a test site in November 2015. Kiddicare took this site down.

The company said that a preliminary review revealed that there was no evidence of a breach of its systems or databases.

The information seems to have been used in a phishing attack, in which customers were sent text messages claiming to be from a subsidiary website of Kiddicare which invited them to take part in an online survey.

Kiddicare said that it had identified the cause of the attack and had put increased security in place. It added that while passwords were protected by strong encryption and there was no indication that passwords had been accessed, it had reset all passwords.

Payment information was not exposed as Kiddicare said it does not store or process this information. In addition, no information regarding age, disability or ethnicity was exposed in the hack.

Content from our partners
Are we witnessing a new 'Kodak moment'?
Fashion brands must seek digital solutions that understand the sector’s unique needs

"Our brand has been built on a 40-year foundation of trust with our customers, and we have therefore taken the step of contacting customers who may have been affected," the company said in a statement. "We want to assure you that the cause of this issue has been addressed and you can continue to shop with confidence at Kiddicare."

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.