View all newsletters
Receive our newsletter - data, insights and analysis delivered to you

CISO’s fail to keep pace with data breaches

More than one in 10 CISOs reported that their organisation suffered a significant breach within the past three years.

By CBR Staff Writer

A new survey by cloud computing firm ServiceNow has revealed that the majority of chief information security officers (CISOs) are unable to keep pace with data breaches.

ServiceNow commissioned Oxford Economics to survey 300 CISOs and found that more than 80% believe data breaches in their company are going unaddressed.

Survey respondents were based in Australia, France, Germany, Singapore, the UK and the US. They represent companies ranging in size from $500m in revenue to over $10bn.

About 78% said they are concerned that they don’t have the ability to even identify data, and when they are able to detect potential cybersecurity events, 70% admit they struggle to prioritise the security events depending on business criticality.

More than one in 10 CISOs reported that their organisation suffered a significant breach within the past three years that lead to reputational or financial loss.

Just 19% rated their company as being highly effective in avoiding security breaches and only 38% of CISOs believe they are highly effective at protecting against breaches of customer credit card or financial data.

Read more: Almost half of UK business has NO cyber security plan

Manual processes and a lack of resources were cited as barriers by more than 25% of CISOs to their organisation’s ability to identify and respond to security breaches.

Content from our partners
Scan and deliver
GenAI cybersecurity: "A super-human analyst, with a brain the size of a planet."
Cloud, AI, and cyber security – highlights from DTX Manchester

Only 7% of CISOs said their employees have developed the skills required to successfully prioritise security threats.

ServiceNow security business unit general manager Sean Convery said: “CISOs are spending an increasing amount on preventing and detecting data breaches, but our research underscores that response is where they should focus.

“Automating and orchestrating security response is the missing link for CISOs to radically increase the effectiveness of their security programs.”

ServiceNow said CISOs are increasing the automation of security tasks to strengthen their response and remediation efforts.

Earlier this year, ServiceNow announced new integrations with cybersecurity firms and the ServiceNow Security Operations solution.


Topics in this article : ,
Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how Progressive Media Investments may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.