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November 10, 2014

BrowserStack suspends service after hack

Unauthorised individual hacked their systems with email detailing security concerns.

By Ellie Burns

Browser testing service, BrowserStack, had to suspend services after an unauthorised individual hacked their systems.

The individual gained access to BrowserStack’s system and delivered an email to a set of users. The email claimed to be from the BrowserStack team, announcing that services would cease due to the failure of respecting security promises set out in the terms of service.

The company confirmed the hack, announcing on their twitter: ‘We did get hacked. Currently sanitising entire BrowserStack, so service will be down for a while. We’re on top of it & will keep you posted.’

Followed by: ‘Update: The hacker’s access was restricted solely to a list of email addresses. We’ll be back up in a few hours. Sincere apologies.’

Details remain slim, with the company promising to: ‘post a post-mortem of the attack. Currently efforts are focused on getting the service back on track, and protecting user interests.’

The hack will highlight security concerns for the 25,000 customers globally.


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