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January 26, 2010

CSC signs five-year application support agreement with Conseco

Covers maintenance, support for two insurance administration systems

By CBR Staff Writer

CSC said that it has been hired by Conseco Services, to maintain and support two of its insurance administration systems. The five-year agreement enables Conseco to reduce expenses and achieve additional flexibility in the management of two legacy applications.

CSC said that its delivery framework leverages both on- and off-shore technical resources who have insurance industry experience and are trained in CSC’s intellectual property, as well as in other life insurance software. Its application outsourcing services include application maintenance, development and enhancement; implementation and conversion services; upgrades and migrations; help desk; and testing.

Todd Coombes, chief technology officer of Conseco, said: We chose to outsource many of the development functions related to two of our large legacy life insurance administration systems to a trusted, experienced provider. This move will reduce our costs and allow us to more effectively manage peak demands for IT services. Based on CSC’s proven record in application outsourcing, we also expect this expanded relationship to help us continue to improve service to our agents and policyholders.

Michael Risley, president of life and annuity division at CSC, said: By working with CSC in this initiative, Conseco will be optimally positioned to support its dynamic needs and opportunities. CSC’s application outsourcing services help carriers contain costs and mitigate financial risks in a trusted application environment.

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