The other clients include two additional self-insured organizations that, like Quality Distribution, will use Riskmaster to manage the property and casualty, and workers’ compensation risks associated with manufacturing and shipping materials. In addition, two public entities and one claims management third-party administrator will use Riskmaster for web-based tracking and reporting of all claims resulting from an incident.
In the past, Quality Distribution used multiple systems to manage claims resulting from a single incident. With Riskmaster, Quality’s risk management staff can more easily track and summarize all claims from an event on one web-based system.
Riskmaster will enhance the visibility and transparency of our claims by allowing field operations to access the claim-status information they need directly over the internet, said Mike McDonald, Quality Distribution’s director of risk management. This direct access to claims and risk information can cut our adjusters’ time by as much as 25%.
