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February 3, 2010

CRDB Bank Centralizes Country-Wide Operations Using Intellect IBS From Polaris

CRDB Bank, a wholly-owned private commercial bank in Tanzania, has centralized its banking processes using Chennai-based Polaris Software's prebuilt solutions available in Intellect Business Process Studio (BPS).

By CBR Staff Writer

Intellect BPS comes with an application development framework bundled with a workflow and imaging engine that enables customized solution delivery with ‘no software change’. It is a business process automation layer that powers Global Universal Banking (GUB) – Intellect 10.0, a banking platform built using the next-generation service oriented architecture (SOA) technology.

Intellect BPS offers prebuilt solutions to deliver straight through processing of transactions. The business processes that are available as part of BPS are account opening and account services, payments, check processing, trade services, credit cards services and deposits.

With the processes automated at the back-office, the front office staff can focus on building a rich branch banking experience. The system was implemented in 16 weeks using Polaris’ Accelerated Implementation methodology.

Charles Kimei, MD of CRDB Bank, said: We decided to invest in Intellect BPS, a next-generation Business Process automation solution, to take us closer to our vision. Intellect BPS solution offers the advantage of agile development because of its prebuilt point solutions. We have chosen it after a rigorous assessment of its capabilities. The investment is part of CRDB’s commitment to make the bank more customer and process centric.

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Bikash Mathur, CEO of Polaris EMEA, said: Intellect BPS is an empowering tool in bank’s strategy to centralize and leverage the branch operations. Intellect BPS will help reduce the cost of branch operations, increase process standardization, faster turnaround time for customer services and quick time to market of products for customers. We are pleased to participate in the transformational journey of CRDB Bank.

CRDB Bank offers corporate, retail, business, treasury, premier, and wholesale microfinance services through a network of 52 branches, 114 ATMs, 17 depository ATMs, 5 mobile branches, POS terminals, microfinance partners, internet banking and mobile banking.

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