The global information solutions company Experian has secured a three year deal with Coventry Building Society for the supply of Experian’s Delphi for Customer Management (DCM) solution. Experian describes DCM as a suite of highly predictive generic bureau-based behavioral scorecards that provides lenders with a regularly updated risk assessment of all their existing customers.

The company says, coupled with the society’s own internal data, DCM also provides an accurate risk assessment for credit activity with other lending institutions providing a true ‘customer view’.

Sandy Mehra, mortgage risk manager at Coventry Building Society said, As part of our move towards adopting the Internal Ratings Based (IRB) approach to regulatory capital calculations under Basel II, we took the decision to choose Experian to ensure that we had access to the most accurate, up-to-date and detailed information about the credit behavior of our mortgage customers and to ensure that we embedded the most advanced risk management techniques into our business.