Convergys, a business services outsourcing provider, has appointed Jeff Fox as president and chief executive officer. He succeeds David Dougherty, who will continue to serve as a consultant to help facilitate a smooth transition.
Fox has been board member of the company since February 2009. Prior to that he served as chief operating officer of Alltel. Prior to becoming COO in 2007, Fox served as Alltel’s group president at shared services for four years. From 1996 to 2003, he served as group president of Alltel information services for seven years. Before joining Alltel in 1996, he spent 12 years in investment banking at Stephens and Merrill Lynch.
Philip Odeen, chairman of the board at Convergys, said: “Jeff Fox is a talented and proven leader with deep expertise and strong operational experience in the telecommunications and technology industries. Having worked with Jeff as a member of our board for the past year, I am confident his values and priorities are closely aligned with the board and our commitment to build a strong Convergys and deliver meaningful, long-term, shareholder value.”
Fox said: “I look forward to working closely with Convergys’ talented management team and employee base to leverage the company’s strengths, provide outstanding service to clients, and enhance value for shareholders.”
Convergys continues to expect 2010 revenue of approximately $2.6bn, EBITDA of $330m to $360m and earnings per diluted share of $1.05 to $1.20. In addition, the company expects continued strong cash flow, including free cash flow exceeding $150m plus an additional cash distribution from the cellular partnerships of approximately $40m.