View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
October 8, 2010

Convergys receives contract from Alltel for BSS offering

Replace Alltel's in-house legacy system

By CBR Staff Writer

Convergys has received a new contract from Alltel Wireless for a BSS offering to include service activation manager, customer service manager, rating and billing manager, real-time convergent charging solution and active mediation, as well as its dynamic decisioning solution.

Convergys said that its offerings will replace Alltel’s in-house legacy system.

Its Dynamic Decisioning Solution further enhances Alltel’s ability to drive customer loyalty and retention, enabling personalisation and real-time, actionable, customer intelligence.

Convergys president of information management Bob Lento said, with the new BSS interfaces, Alltel Wireless can respond quickly to changes in the competitive landscape, designing and launching new and compelling offers to its customers.

"With the Dynamic Decisioning Solution, Alltel can further satisfy its customers with proactive personalised messages tailored to their specific needs," Lento said.

Content from our partners
Scan and deliver
GenAI cybersecurity: "A super-human analyst, with a brain the size of a planet."
Cloud, AI, and cyber security – highlights from DTX Manchester

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how Progressive Media Investments may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.