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Computacenter wins four-year contract from Post Office

The IT services firm is set to drive the Post Office's digital growth strategy.

By Amy-Jo Crowley

Computacenter has signed a deal to provide new desktop products and IT services for the UK’s Post Office to support its digital growth strategy.

The IT services company has signed a four-year contract to provide desktops, laptops, tablets and peripherals alongside support services for the Post Office’s End User Computing Tower, which includes 11,500 branches and 4,000 head office users.

Computatcenter’s deal with the Post Office is set to go live in early 2015 after it installs the new Customer Support Centre infrastructure and the 30,000 devices.

Lesley Sewell, CIO at the Post Office, said: "The end user computing contract with Computacenter will help us modernise our IT systems and make our business more responsive and customer-focused."

John Beard, Director of Computacenter’s Financial Services and Retail Sector, added: "We will be drawing on the industrialised processes developed in our Shared Services Factory to maximise value and help the Post Office build a commercially strong and sustainable future."

The transformation, expected to take up to 18 months, involves a new workplace platform, including Microsoft Office 365 and managed print services, which Computacenter hopes will reduce costs and complexity.

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The core workplace platform will be hosted in Computacenter’s Tier IV certified Romford datacentre on a private cloud infrastructure to support the Post Office’s separation from the Royal Mail Group.

"Our aim is to build an IT ecosystem of best-of-breed partners. Computacenter will bring greater efficiency and agility to end user computing at the Post Office, which will empower our staff and help digitise our business," said Sewell.

Russell Brown, Computacenter’s Client Director for the Post Office, added: "The new end user systems and services will give the Post Office the flexibility and scalability it needs to continue to evolve its business and the services available in its branches.

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