Computacenter has won a contract with AstraZeneca to deliver onsite IT services to 51,500 users in the UK, France, Germany, US and Nordics.
The AstraZeneca IT transformation process links directly to its business transformation plan and the three-year contract with Computacenter build on an existing global service desk arrangement.
Computacenter will operate as the sole provider of onsite IT support, consolidating four previous supplies and simplifying the supplier operations model. Computacenter will provide real-time support.
Adrian West, Director of Industry & Commerical, Computacenter, said: "We’re very pleased to continue our partnership with AstraZeneca."
"By streamlining and consolidating user support requirements, we will optimise service delivery, drive down costs and align closely to the new AstraZeneca IT operating model. This partnership will also pave the way for the next generation of IT support services, driving greater efficiencies and will deliver long term customer value."
Leigh Bennett, VP, Infrastructure, Cusomter Success, Security & Compliance at AstraZeneca, said: "We are constantly looking for ways to improve our internal services and offer the best possible experience to our users."
"Computacenter not only understood our strategic vision for IT but also have considerable existing knowledge of our business and service demand"
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AstraZeneca are a biopharmaceuticals business, which focuses on the discovery, development and commercialisation of medicines.
