The London, UK-based IT services vendor surveyed 255 IT managers in the UK, the Netherlands, and Sweden, and found that 89% of respondents said they had experienced problems with new systems just 48 hours after going live. Some 85% of respondents said that one of the problems was a lack of testing resources and capability, and 32% blamed poor testing on the drive to meet go-live dates.
LogicaCMG is after a slice of the growing market for external software testing valued at $13bn by Gartner, but acknowledged that the vast majority of businesses have held back from using a wholly managed service for testing.
However, it also found that half of the surveyed companies currently use a blended model whereby an internal IT department works in partnership with a third-party IT services company.
The potential in the testing market has also been highlighted by the successful IPOs of specialist testing companies SQS Software Quality Systems AG Plc and Tesscom Software Systems Testing Ltd in the last month.
