The new contract covers all end-user computing services, including desktop, service desk, ATM services, managed output, email, messaging, MS Outlook web access and mobile information protection.
Under the new end-user computing services contract, EDS will be responsible for supporting the bank’s 44,000 desktop devices, 3,300 ATMs, 4,000 printers and 1,000 facsimile machines.
The deal follows last year’s $350 million signing of a new master IT&T agreement involving enterprise processing services (EPS) for mainframe, midrange and data storage until 2012.