The Child Health Plan Plus (CHP+) program provides healthcare services for children in families with incomes at or below 200% of the federal poverty level. More than 40,000 children are currently enrolled in the state’s CHP+ program.
This agreement is an additional one-year extension to the contract that was originally awarded to ACS in 2003, to support enrollment of uninsured children into this program.
Affiliated Computer Services (ACS) will continue to provide multilingual call center services to providers and members who need information about the application and eligibility processes. ACS will also continue to process CHP+ applications, determine eligibility, collect premium payments, manage complaints and appeals, handle correspondence, and administer the program’s website.
Our focus is to continue to deliver exceptional services for this vital program and to continue to build a strong relationship with the state, said John Crysler, managing director of ACS government healthcare solutions.
