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March 8, 2017

Rackspace adds Google Cloud Platform to its managed services portfolio

Rackspace wants to make the cloud easier to use for people.

By James Nunns

First Rackspace went fanatical for Microsoft Azure, next came Amazon Web Services and now we have Google Cloud Platform.

The recently privatised Rackspace has continued to advance its strategy to be the number one managed cloud service provider by collaborating with Google Cloud on a new managed services offering for GCP.

Due to launch later this year, the managed support services will offer GCP customers cloud architecture support, onboarding, data migration expertise and operational support for customers in order to help optimise cloud application performance.

Patrick Lee, general manager of the Google business at Rackspace, said: “The strategic relationship with Google is an exciting launch that addresses a growing market need.

“The momentum around GCP is building, and as businesses move workloads to this platform, they’re looking for expertise and a support partner to help with that journey. By providing Fanatical Support® for Google Cloud, we will be able to help deliver value to joint customers and help them meet their evolving business needs.”

According to 451 Research the adoption of Google Cloud has nearly doubled over the past year, however, because Google doesn’t break out its numbers, it’s difficult to say how big the Google Cloud deployment actually is.

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Michelle Bailey, chief research officer, 451 Research. “The partnership between Rackspace and Google is a natural fit.” Both companies have strong technical capabilities and the pairing of Rackspace’s strong service culture with Google’s Customer Reliability Engineering (CRE) practice is an important step forward in providing enterprise-ready customer support capabilities on the Google Cloud Platform (GCP).

“We continue to see rising adoption of GCP globally, so there is real value to Rackspace in being the first to market with this type of managed services partnership that seeks to bring cloud-native capabilities to traditional enterprise customers and business-critical applications.”

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