View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
  2. Cloud
May 4, 2017

Microsoft Dynamics 365 joins Azure and Office for first ‘complete cloud’ from UK data centres

Dynamics 365 is now available from UK data centres.

By Ellie Burns

Microsoft has expanded its UK cloud offering with the launch of Dynamics 365. Microsoft Dynamics 365 joins Azure and Office 365, with Microsoft claiming that it is the first global cloud provider to offer a complete cloud from data centres in the UK.

The cloud expansion is geared towards digital transformation, namely the ability for organisations to work seamlessly to become more productive, gain new insights into their operations and create greater personalised experiences for customers.

The service is now available from multiple UK sites, with Chris Rothwell, Dynamics Lead at Microsoft UK, saying:open source software

“Since the launch of Dynamics 365, we have enabled thousands of organisations to digitally transform, moving from rigid and disconnected business infrastructures to modern, intelligent services that connect silos of data to help make better, faster decisions and deliver greater customer experiences.”

“The introduction of Dynamics 365 to our UK data centres will greatly assist our customers in meeting the unique data and regulatory needs of the UK market, including the forthcoming General Data Protection Regulation legislation.”

For those looking forward to May 2018 and GDPR, Microsoft’s new offering also helps customers meet the unique data and regulatory needs in the UK, as well as providing security, privacy and compliance via Microsoft’s Trusted Cloud principles.

Providing a use case for Dynamics 365, Microsoft pointed to their work with NFU Mutual. The Insurance provider, which has more than 900,000 members, uses Dynamics to maintain its high levels of customer service. Dion Kalimeris, Channels and CRM Business Expert, said:

Content from our partners
Green for go: Transforming trade in the UK
Manufacturers are switching to personalised customer experience amid fierce competition
How many ends in end-to-end service orchestration?
READ MORE: Microsoft taps the postman to move your data into its UK data centres

“We have chosen to work with Microsoft Dynamics 365 for our CRM platform because we recognise we need a digital transformation within NFU Mutual so we can offer a personalised service to our customers. It’s important we improve our customers’ access to our products through developing the ways in which they can contact us. The new CRM system will make it easier and faster to access customer data and will help us enhance our customer relationships and streamline our business processes. Microsoft will enable us to offer an enriched customer experience.”

While Microsoft is making Dynamics 365 available from UK data centres from today, it has been accessible via Microsoft’s global cloud infrastructure since its release last November. Since then several large companies have signed up to digitally transform how they work, including Metro Bank and the Renault Sport Formula One Team.

Topics in this article : , ,
Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.
THANK YOU