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Technology / Cloud

IT giants go in search of zero downtime standard for enterprise IT

A group of technology companies joined forces to establish a Zero Outage industry standard to safeguard quality and reliability of IT infrastructure and end downtime.

The group said “the common goal is to maximize availability and customer satisfaction by improving stability and security by defining an industry best practice based on a Zero Outage framework.”

The Zero Outage movement started at T-Systems, the commercial arm of Deutsche Telekom.

With the Zero Outage Industry Standard Association, major tech-companies want to start an industry-wide discussion and work out a common understanding of quality.

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“The Zero Outage industry standard association is providing a framework of best practices and standards to enable the delivery of secure, reliable and highly available end-to-end IT services and solutions. The goal is to develop a common standard for IT processes, platforms, people and security to safeguard quality and reliability at all levels,” it said in a statement.

The association’s founding members are: Brocade, Cisco, Dell EMC, HDS, HPE, Juniper, NetApp, SAP, SUSE and T-Systems.

So far the London based group has a web site ‘coming soon, and a presence on social media on Twitter and Linkedin. (see below)

The group has also produced a youtube video.

The digital world is increasingly dependent on IT. A technical defect, human error or untrained process execution can be a threat to everyday operations. Therefore manufacturers and service companies are growing a sense of urgency for an uninterruptible supply of their services, it said.

The association members all come from different fields of the IT industry. The aim is to work together as partners and develop an industry wide known and respected “Best Practice” approach to ensure a stable and secure IT environment. The framework will be published on

The companies involved gave their views on why they want to eradicate outages.

Next: The quotes from the companies involved and what’s Zero Outage doing on social.
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