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February 27, 2017

ex-eBay boss John Donahoe named ServiceNow President & CEO

Current President, CEO and Chairman of the Board, Frank Slootman to remain as Chairman.

By Ellie Burns

Enterprise cloud company, ServiceNow, has named John Donahoe President and CEO.

Formerly President and Chief Executive Officer of eBay Inc, Donahoe has over 30 years of management experience. During his tenure as CEO of eBay, revenues more than doubled to $18 billion, and eBay’s market value increased 250% to $80 billion.

“John is a highly capable and proven CEO, uniquely suited to lead ServiceNow in its

next phase of growth and we are thrilled that the Board’s search for my successor has resulted in John joining the Company,” said Frank Slootman who has led ServiceNow for the past six years.

John Donahoe

“John’s extensive track record of creating value, driving innovation and scaling a large technology organization will be critical as we continue to move ServiceNow up the enterprise value chain. Our goal going forward is to not just serve the IT executive ably, but to help CEOs solve their most pressing issues, and there is nobody better to help us get there than John.”

Slootman, current CEO and Chairman of the Board, will continue as Chairman upon stepping down from his management role in April 3, 2017.

“I am honored to lead ServiceNow,” said Donahoe.

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“Frank has done a tremendous job building the Company into the fastest growing enterprise software company in the world. ServiceNow is extremely well positioned to expand its leadership in the years ahead. Working alongside Frank and the Board, the management team and I intend to capitalize on our opportunities to drive growth and create value for our customers, partners, shareholders and employees.”

READ MORE: ServiceNow lands NASA’s largest cloud project to date

Donahoe currently serves as Chairman of the Board at PayPal. He served as President and CEO of eBay Inc. from 2008 to 2015, where he oversaw the eBay, PayPal and eBay Enterprise businesses. He received a Bachelor of Arts in Economics from Dartmouth College and an MBA from the Stanford Graduate School of Business.

He serves on the Board of Directors for PayPal, Nike and Intel Corp. Additionally, Mr. Donahoe serves on the Board of The Bridgespan Group, a nonprofit advisor and resource for mission‑driven organizations and philanthropists.

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