View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
September 5, 2008updated 06 Sep 2016 3:06pm

ClickSoftware signs contract for mobile workforce management

ClickSoftware Technologies, a provider of mobile workforce management solutions, has signed a contract with T-Home, a broadband service subsidiary of Deutsche Telekom, for licenses to continue to use its ClickSchedule product.

By CBR Staff Writer

The contract will be used to automate the scheduling and route optimization for more than 25,000 field resources.

The software will automate scheduling by considering myriad variables such as technician skill, location, proximity to other jobs, etc. as well as real-time events in the field like unscheduled emergencies or jobs that take longer than expected. Factoring such information enables ClickSchedule to send the right technician to the right job.

T-Home will use ClickSchedule’s street-level routing (SLR) capabilities to provide technicians the most efficient route to take between jobs, enabling more ‘wrench’ time as opposed to time on the road.

T-Home is also expected to use ClickSchedule to optimize scheduling for long-term infrastructure projects to ensure the right number of technicians will be on hand to complete the tasks. This type of planning helps T-Home maximize efficiency and reduce costs of delaying crucial projects or hiring outside contractors.

Content from our partners
Green for go: Transforming trade in the UK
Manufacturers are switching to personalised customer experience amid fierce competition
How many ends in end-to-end service orchestration?

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.
THANK YOU