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Technology / AI and automation

CLARIFY MANAGEMENT SYSTEM ACQUIRES APPLICATION TOOL

Clarify Corp, the San Jose, California firm jostling for position in the flourishing customer support and help desk markets, has added an Account Manager tool for users of its Clear-Support customer management system. It enables service managers to create reports with filters on various customers held on the Clarify database. There is also a messaging facility and case browser. Out in the fall, it costs $15,000 per server license.

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