The France-based company aims to have 4,000 employees in India by the end of 2004, and is close to acquiring a BPO company.
It currently has 1,000 employees based at an offshore center in Mumbai, which it expects to double in size next year. It also plans to open a second center in Bangalore early next year housing 2,000 staff, and expects to add a third center in the third quarter of next year.
It is already using an offshore delivery model to lower the cost of running business process outsourcing projects. The company has formed a BPO subsidiary called OneResource Group in China, where it employs 150 people, and is doing work accounting and finance processing services for a Dutch bank.
In July 2003, the company boosted its offshore BPO resources through two new strategic outsourcing deals. Two new centers, in Krakow, Poland and Guangzhou, China, are being transferred to CGE&Y complete with their 350 employees and clients.
International Paper [IP] has transferred its Krakow center in a deal which also involves a multi-year contract to deliver finance and accounting services.
The Guangzhou center, near Hong Kong, was formerly part of a joint venture established in 1999 with consumer goods retailer, Dairy Farm International [DAIRq.L]. The new deal includes a $17 million, seven-year business processing contract with Dairy Farm.
This article was based on material originally published by ComputerWire.
