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December 4, 2009

CBC National Bank Launches New Mortgage Technology

Allows loan officers to understand and manage customers' loans

By CBR Staff Writer

CBC National Bank, an operating division of Coastal Banking Company, has launched a new mortgage software platform that makes it easier for loan officers to see, understand and manage their customers’ loans.

The software, CBConnex, features real-time loan pricing, locking and guideline matching, on-demand loan status updates, document imaging and seamless integration with credit, automated underwriting, mortgage insurance and document preparation services.

CBConnex is a security-protected system that allows loan officers to transfer loan packages into a work-ready electronic environment to reduce errors and provide quicker, more informed decision-making.

Charles Wagner, senior vice president and co-managing director of wholesale lending division at CBC, said: CBC National Bank prides itself on superior customer service and this innovative technology gives us yet another tool to better serve our clients.

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By providing loan officers the live, real-time status and activity of their loans, they will have better knowledge of and control over their business, not to mention a higher level of comfort knowing that their customers are receiving the best support possible.

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