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January 15, 2006

Capita acquires Webline

Capita, a provider of back-office outsourcing solutions, is looking to give a vital boost to its business operations with the web-based functionality it is able to deliver as a result of its recent acquisition of UK-based Webline.

By CBR Staff Writer

Webline is an independent provider of online quotation and fulfillment services to the UK insurance and investment sectors, offers, what Capita describes as a range of cost-effective, easy-to-use, web-based quotation and fulfillment services.

According to Capita, over 15,000 financial intermediaries, including more than 50 major adviser groups, subscribe to Webline and its service is currently integrated into the websites of over 1200 IFA firms, allowing them to offer a choice of online services to their clients.

Capita notes that Webline’s users include directly regulated IFAs and general insurance intermediaries, mortgage brokers, national IFAs and major networks as well as tied and multi-tied agents. Capita expects the acquisition to enable more effective distribution of products through web-based deployment as well as enhancing the breadth of back-office outsourcing solutions Capita offers to the IFA market place.

Rod Aldridge, executive chairman of The Capita Group, said, Web-based functionality is vital for our business to work seamlessly with the network of IFAs. Webline offers proven, resilient technology in this arena and has an excellent reputation with insurance providers. Through this acquisition we can offer a complete adviser outsourcing solution. We will benefit from the Webline team’s extensive market knowledge and vision, and our customers will benefit from the combined service portfolio.

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