View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
November 6, 2012

Cabinet office unveils plan for government services to be accessible online

The government moves a step closer in its plan to becoming digital.

By Tineka Smith

UK Government

The Government’s plan to save money and make services easier by making them accessible online has been pushed forward with the release of the Government Digital strategy and Digital Efficiency report by Francis Maude, Minister for the Cabinet office.

The Digital Strategy outlines how the government can save up £1.2bn by 2015 by making everyday transactions digital.

"Digital services are much more convenient because they can be accessed whenever you want them," said Maude. "They are also much more efficient, saving taxpayers’ money and the user’s time. Online transactions can be 20 times cheaper than by phone, 30 times cheaper than face-to-face, and up to 50 times cheaper than by post."

Over 1 billion transactions are handled every year by the government through 650 different services. Many of these services offer no digital options or are underused.

The Government’s strategy wants to make its digital services attractive enough, so accessing them online will be the preferred option for transactions.

"Britain is in a global race and that’s why we need to have modern, efficient, digital-by-default public services that are fit for the 21st century," said Maude.

Content from our partners
Unlocking growth through hybrid cloud: 5 key takeaways
How businesses can safeguard themselves on the cyber frontline
How hackers’ tactics are evolving in an increasingly complex landscape

"Building world-class government digital services will take time but the publication of this strategy just a fortnight after the launch of is an important milestone," he added. " I’d like to pay tribute to the work of civil servants in the Government Digital Service and beyond who have shown how Whitehall can improve and adapt by embracing new ways of working."

All civil service departments will soon be required to have a digital leader on their executive boards.

By the end of 2012, the seven Whitehall departments will point out three important services, with over 100,000 transactions per year, which will receive a digital overhaul.

"This is the first time that the Government has produced a strategy in this way, a truly digital document which reflects our ambitions and signals a clear roadmap for working with departments to help them achieve the goals set out in this strategy," said Mike Bracken, executive director for Government Digital Service.

The publication of the digital strategy follows the launch of GOV.UK last month to make accessing government information clearer and easier.

Please follow this author on Twitter @Tineka_S or comment below.

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.