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April 11, 2011

CA Technologies unveils new service catalog

Automatic provisioning of physical, virtual and cloud services

By CBR Staff Writer

CA Technologies has unveiled a new Service Catalog that integrates with the company’s Virtual Automation and Oblicore Guarantee to enable the automatic provisioning of physical, virtual and cloud services based on the cost and performance criteria of the service request.

The new Service Catalog allows customers to enable private and hybrid cloud provisioning, service automation, user self-service, IT costing/financial management, and provisioning role-based security.

The offering also bridges the gap between current IT operations and the challenge of moving existing services to a private cloud, thus enabling the transition toward a dynamic and virtualised environment.

The Service Catalog 12.6 adds new capabilities and features including: automate the provisioning of resources across physical, virtual and cloud environments through integration with Virtual Automation; integration with Oblicore Guarantee; enhanced agility; and new request options enable policy-driven requests and more granular discrete lifecycle management.

CA Technologies service and portfolio management general manager Brian Bell said Service Catalog is the first to integrate all the required steps of service delivery – definition, automation, performance and financial management.

"By doing so, IT can now provide the business with the transparency to make informed decisions about how to leverage physical, virtual and cloud environments," Bell said.

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