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December 9, 2010

CA Technologies enhances service operations, infrastructure management portfolios

IT professionals can now get a 360-degree understanding of service quality, risk and health

By CBR Staff Writer

CA Technologies has unveiled upgrades to its service operations and infrastructure management portfolios with the addition of CA Spectrum Service Assurance and CA Infrastructure Management to enable organisations increase business services.

CA Technologies said its service assurance products enable business service performance across physical, virtual and cloud environments for large enterprises and the service providers and integrators who support them.

Designed for service operations management, CA Spectrum Service Assurance offering enables users to transform their IT management from traditional technology monitoring to an increased focus on business services.

CA Technologies new version of CA Spectrum Service Assurance accelerates the linkage across IT disciplines, including application performance management (APM), network and systems management, service desk management, and workload automation products, the company claims .

This integration platform accommodates both CA Technologies and third-party products, and can deliver IT professionals a 360-degree understanding of service quality, risk and health.

CA Infrastructure Management offering integrates CA eHealth Performance Manager with the CA NetQoS Performance Center, enabling users to leverage unified platform visual integration and workflow for CA eHealth Performance Manager with other CA Technologies offerings.

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