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February 19, 2009

BT signs managed services contract with SWIFT

Can UC video system bring meeting experience for SWIFT?

By CBR Staff Writer

BT has signed a three-year managed services contract with SWIFT, a provider of financial messaging services, to offer its unified communications video system, which connects strategic offices across Europe, the US and Asia.

BT said that the system, which includes five Cisco TelePresence units, brings Society for Worldwide Interbank Financial Telecommunication (SWIFT) a meeting experience, reduces travel costs and supports its business practice.

BT also said that the units will be connected via SWIFT’s backbone, which enables its users to exchange automated, standardized financial information securely and reliably 24/7.

According to BT, the contract entails the implementation of five systems, supporting equipment and software. BT also will provide managed services, such as the OneCare Plus Service and Concierge services, which include 24/7 helpdesk support and on-site maintenance, pro-active system monitoring and remote diagnostics.

Francis Vanbever, CFO of SWIFT, said: We were attracted to BT’s complete service offering. Based on our existing relationship with BT, we are confident that we have chosen the right conferencing partner. Cisco TelePresence technology helps our teams across the globe to interact and collaborate as if they were in the same room. It brings us numerous advantages in the areas of efficiency, cost-control and carbon emission reduction.

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