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March 31, 2011

BT signs outsourcing contract with NTV

To build communication infrastructure and manage ICT services

By CBR Staff Writer

BT has signed an outsourcing contract with Nuovo Trasporto Viaggiatori (NTV), a private operator on the Italian high speed rail network, to build its communication infrastructure and to manage its ICT services.

Under the agreement, BT will be NTV’s sole partner to project manage and integrate all communication services (fixed and mobile), the systems management of the data processing centre, the Wi-Fi coverage of the stations where NTV is operational and which will provide services to their customers.

In addition, the contract covers the implementation and management of NTV’s network infrastructure and information and communication technology, including its wide and local area networks (WAN and LAN) and its wireless networks.

BT will provide all mobile and fixed lines services, using Voice over IP offerings.

BT said that it has developed device management platforms and unified communications applications for NTV’s main offices, integrating video conferencing and collaboration offerings.

Further, NTV staff on board high speed trains will be supplied with portable PDA (Personal Digital Assistant) terminals allowing, various control activities, tickets validation and selling, on board personnel’s shifts scheduling, traffic control, malfunctions reporting through a specific integrated system.

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BT will also manage all of the NTV’s data centre services and SAP platform.

BT Italia CEO Corrado Sciolla said the outsourcing project developed by the company is innovative as it brings together a wide range of resources and skills and integrates many different technologies.

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