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April 4, 2010

Broadridge, IBM sign ten-year IT services deal

IBM to provide infrastructure services including data centre, IT operations and network support

By CBR Staff Writer

Broadridge Financial Solutions and IBM have entered into an IT services agreement under which IBM will provide Broadridge data centre and information processing services.

Under the ten-year IT services agreement, IBM will provide all infrastructure services to Broadridge including data centre, IT operations and network support.

IBM will also manage the IT requirements for Broadridge’s financial markets clients, from enhanced information security controls to replication and redundancy technology, to better position Broadridge for long term growth. Broadridge expects the migration of its data centre processing to IBM to take approximately 18-24 months to complete.

In conjunction, Broadridge and IBM have also signed a business alliance agreement, under which Broadridge’s clients in the US and globally will be able to leverage IBM’s suite of offerings which includes data centre support, business and technology consulting services, application development, and managed business processing, migration and integration services.

The collaboration of Broadridge and IBM is expected to enable clients to focus their resources on revenue-generating activities in the marketplace, rather than supporting in-house transaction processing and technology infrastructures.

Patrick Kerin, GM of IBM Global Technology Services, said: The IT services we are providing Broadridge will help their clients to accelerate operations and focus on growth by providing them with a reliable IT infrastructure. The alliance brings together the strengths of both parties with Broadridge’s deep industry knowledge and assets, and IBM’s deep technical skills and advanced products.

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