Informatica, a provider of data integration software, has said that British Airways has selected its technology to provide timely and relevant data across the organisation.
Through Informatica’s technology, British Airways can now schedule crew system, ensure the crew is correctly assigned for their flights and the cabin crew members operate within their flying hours.
The system proved its speed in 2010 when British Airways needed to react very quickly to crew changes brought about by the Icelandic volcanic disruption and the severe weather conditions in the UK later in the year, said the company.
The Informatica Platform also is the technology foundation for the airline’s predictive analytics, discovering and integrating all the data to populate British Airways integrated commercial warehouse (ICW).
The airline relies on the information in ICW to make decisions associated with a wide variety of activities including ticket sales, flight schedules, and aircraft engineering, to the Executive Club frequent flyer program, flight punctuality and marketing campaign management.
Most recently, British Airways has upgraded its deployment of the Informatica Platform to exploit a grid computing architecture. This enables the airline to deliver 24×7 "operational quality" performance and adhere to rigorous service level agreements (SLAs), while simultaneously enhancing platform scalability and reducing the administrative overhead of supporting its multi-node grid environment.
The airline first implemented Informatica PowerCenter Standard Edition, a component of the Informatica Platform, six years ago to help access and integrate its information assets. Since then, the Informatica Platform has been used across the airline to transform data into analytical information and improve operational efficiency.
British Airways IT operations manager Ian Johnston said for the past six years, Informatica has been British Airways platform of choice to tackle even the most pressing data integration challenges.
"The Informatica Platform provides our airline with a high availability, high performance integration capability which supports greater efficiency, compliance with industry and government regulations, and improved responsiveness to industry changes," Johnston said.
"As the airline completes its merger with Iberia, we look forward to working with Informatica to accelerate and de-risk the merger activity."
