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November 30, 1993

BOZO FILTERS

By CBR Staff Writer

Writing in the Wall Street Journal about the ups and downsides of corporate networks, Michael Schrage of the Sloan Center for Co-ordination Science at the Massachusetts Institute of Technology notes the reduction in face-to-face interaction that results from heavy use of the company electronic mail system, and highlights the Bozo Filter, a facility that enables each individual to block the messages from anyone he or she considers to be trite, boring or a network nuisance, and the potential embarrassment when people learn that the boss has put a Bozo Filter on messages from the marketing vice-president; one advantage is that where bosses are now relying on the network to communicate with their staff, if you put a block on all messages from your boss, it could be weeks and weeks after the event before you discover that you’ve been fired…

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