View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
October 17, 1995


By CBR Staff Writer

Boole & Babbage Inc, San Jose and Peregrine Systems Inc, Del Mar, California, have developed an application programming interface for the former’s Command/Post automation software and the latter’s ServiceCenter help desk applications. The interface will serve as a gateway for each product on client systems and enable help desk applications to work as a centralised enterprise service centre for tracking and resolving problems. Command/Post brings alerts from applications and systems to a single control point for analysis and correction. It deposits trouble tickets in the ServiceCenter data repository, where they are updated and technicians alerted. Command/Post runs under Solaris and AIX. Boole & Babbage is to release Command/Post for HP-UX in March, but could give no cost or packaging data.

Content from our partners
Green for go: Transforming trade in the UK
Manufacturers are switching to personalised customer experience amid fierce competition
How many ends in end-to-end service orchestration?

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.