Family and Social Services Administration (FSSA) contracts with more than 10,000 service providers to deliver quality care to approximately 800,000 Indiana residents. As each contract nears expiration, Bluespring’s BPM Suite manages the process of renewing, amending or canceling the agreement.

Marcus Barlow, communications director of Indiana’s FSSA, said: We evaluated four other vendors, but ultimately chose Bluespring based upon their product’s ease-of-use and the company’s willingness to take ownership in our success.