The portal is expected to expand Empire’s broker online services, in the hope of enabling brokers to increase sales and reduce workload by decreasing the new business acquisition cycle and the time required for an existing group to renew.
The platform is a primary application of the Epam Insure Application Suite, a unified e-Business technology designed to enable plans to manage provider relations, credentialing, network contracting, broker relations and individual sales. It also provides streamlining functionality automates sales, marketing, service and business processes for healthcare relationships across all interaction channels, including online self service portals.
The Insure software is built on a cohesive data model and offers enterprise level insight into all relationship interactions so that business owners can formulate fact based decisions to drive sales, renewals and optimize customer service.
