Aveo Inc has netted $17.2m in its late stage financing round. Investors in the Santa Clara, California-based start-up, which offers customer service over the internet, include Dell Computer Corp, the Blackstone Group, Times Mirror, Walden Media and Information Technology Company and FI Ventures LLC, an investment arm of the Gartner Group. Forrest Binkley & Brown led the round. The new investors join Dynafund, idealab!, Capital Partners LP, Indosuez Ventures and Intel Corp.

Aveo says it has earmarked the new capital for strategic partnership efforts, continued product development and sales and marketing initiatives. The company’s Attune Service uses sends Intelligrams over the internet. These are designed to alert affected PC users to potential problems before those problems can affect the user’s computer. Executives say the free, downloadable service will anticipate and prevent bugs and conflicts on PCs. The company also claims its service has been built with privacy protection as a key goal, meaning that users who do not want to provide any details about their PC can still take advantage of Aveo’s warning bulletins.