J D Power & Associates, Agoura Hills, California has done its first study of customer satisfaction with local phone companies. BellSouth Corp comes top with a rating of 110, Bell Atlantic Corp scored 105, SBC Communications Corp, 103, Ameritech Corp, 102, Nynex Corp was well below the line at 96, Southern New England Telecommunications Corp was also at 96, US West Inc fared even worse with a 94 with GTE Corp turning in a shocking rating of 77.
