Through the outsourcing agreement, Diebold will provide end-to-end solutions and services to Bellco, including deposit automation, cash handling, currency management, ATM maintenance service and software deployment. The partnership provides a single point of contact for Bellco’s ATM delivery channel.
Under the agreement, Diebold upgraded 65 ATMs in Bellco’s fleet. Fifty Diebold Opteva terminals now include advanced deposit automation technology, enhancing the self-service transaction experience for Bellco members.
According to the Diebold, the ATMs feature dual deposit slots – one for cash and one for checks. The bulk note acceptor (BNA) accepts up to 100 mixed-denomination notes at a time and enables quick and accurate authentication and validation of cash deposits. The Intelligent Depository Module (IDM) accepts checks and displays check images for member verification.
Charles Ducey, executive vice president of North America operations at Diebold, said: By improving services and offering the technologies credit union members demand, Diebold Integrated Services is the ideal package to help Bellco maximize member satisfaction and grow its member base. Our services cover everything from replacing ink kits and ribbons on terminals to updating the ATM fleet with the latest innovations, such as deposit automation.
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