Reichhold’s enterprise resource planning (ERP) upgrade included a conversion to support Unicode, an industry standard that provides the basis for processing, storage and interchange of text data in any language across diverse software and IT platforms with minimal business process changes.
The Unicode conversion project was driven by the company’s growth in China, India and other parts of Asia. US-based Reichhold has 18 manufacturing sites in 11 countries throughout the Americas, Asia and Europe.
The primary goal of the ERP upgrade was to minimize business disruption due to the upgrade effort, and provide Reichhold with a platform to leverage new capabilities. As a result, BearingPoint upgraded Reichhold’s system based on the SAP ERP application and simultaneously converted the system to support Unicode.
Roger Willis, Reichhold’s CFO, said: The system upgrade and Unicode conversion progressed ahead of schedule and with less production system down-time than anticipated. With no major issues during and after implementation, Reichhold is well-prepared with an up-to-date SAP solution-based platform for future growth and rollouts in other countries around the world.
