The new options that are claimed to make the online banking service convenient for its 650,000 registered customers include payments to over 40 countries worldwide.
The new services would allow the customers to set up third party beneficiaries and also to set up, amend and cancel standing orders.
Brendan Nevin, director of strategy & marketing, said: With over 650,000 customers registered at www.365online.com to date we are in no doubt that the addition of these new services will further fuel demand for online banking. According to our research, the primary reason that customers do not use online banking is the mistaken perception that it is difficult to use.
Bank of Ireland’s online banking service has grown enormously in popularity over the past number of years, with a 30% increase in the number of online transactions so far this year that saw over four million transactions conducted online between January and September. It’s also proved hugely successful as a sales channel and we’ve witnessed a 150% increase over the last two years in the number of customers choosing to source their loan online.
