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Technology / AI and automation

BancTec adds search to BPM

The Dallas, Texas-based company has embedded Convera’s flagship RetrievalWare search platform into its eFIRST Process and Case Management tools suite.

Convera’s semantically driven technology allows user to sift through unstructured data like documents, PDFs and scanned files, picking out key concepts and categorizing them into specific taxonomies for search and retrieval.

BancTec believes the two technologies are very complementary and allow for more intelligent search and retrieval using structured process as a guiding context.

BancTec provides software and hardware for processing payment systems and supporting infrastructure services. The company’s eFIRST suite, which has been developed by its technology and portfolio management division, is positioned as a enterprise content management (ECM) platform that incorporates elements of process management, case management, document/image capture, and archiving.

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CBR Staff Writer

CBR Online legacy content.