This contract will establish a voice over internet protocol (VoIP) solution with unified communications capabilities for Rack Room Shoes.
AT&T’s VoIP solution will allow managers to communicate at the office, at home or on the road with just one phone number, one e-mail account and one device. The VoIP solution will enable better collaboration among Rack Room Shoes departments, business units and customers throughout the work week.
Pappu Singh, manager of eCommerce and network services at Rack Room Shoes, said: AT&T was able to provide the best engineering resources in the industry – with local technicians to help us implement our system here in Charlotte – and really developed a long-term solution for us.
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