According to the company, the new software enables IT analysts and developers to efficiently and automatically isolate and resolve problems with mission-critical applications during testing (pre-production) and analysis and recovery (post-production) phases.
ASG-SmartScope alerts designated personnel of an abnormal end of task (abend) and provides all the information necessary for immediate problem analysis, diagnosis and resolution, ASG said.
Featuring drill-down browsing capability and multiple views, ASG-SmartScope gathers information about an application and the environment at the time of the abend and generates a report that helps developers isolate faults and fix problems in program source code. ASG-SmartScope also automates the process of managing, archiving and retrieving dumps, enabling users to examine the history of application abends through summary and detailed screens.
ASG is a privately held software and services firm, headquartered in Naples, Florida. The company claims to have sales of about $180 million a year and 7,000 customer sites as of September 2003. Founder, president and CEO Art Allen said in a recent interview with ComputerWire that the company expects its business service management (BSM) strategy to help it to more than quadruple revenue by 2005.
