Envox OnDemand is the next-generation in hosted contact center voice solutions. Apptera will move its existing ‘In-Call’ customers to Envox OnDemand and will use Envox OnDemand for all of its customers in the future.
Apptera’s services are provided In-Call, at the exact moment a customer is interacting with a business over the phone. The services are sold to companies that want to monetize their call traffic and automate many of the routine tasks of managing customer requests for information and order processing. Apptera’s In-Call advertising services enable organizations to deliver keyword advertising via the phone to their customers.
Mark Flanagan, president and CEO of Envox Worldwide, said: We are very pleased that Apptera has chosen Envox OnDemand to power its solutions. We know that Apptera’s customers will benefit greatly from the superior performance, carrier-grade reliability, and the time-to-market advantages that Envox OnDemand provides.
