View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
February 20, 2015updated 19 Aug 2016 4:01pm

Apple to offer free fix for MacBook Pro video issues

MacBook Pro Repair programme will commence on 20th February.

By CBR Staff Writer

Apple has announced a MacBook Pro Repair Programme, which will include free repair of the malfunctioning systems, that include distorted video, no-video, or unexpected system restarts.

According to Apple, the affected MacBook Pro systems were sold between February 2011 and December 2013.

It includes 15-inch and 17-inch MacBook Pro models that were manufactured in 2011, and 15-inch MacBook Pro with Retina display manufactured from mid 2012 to early 2013.

The affected MacBook Pros reportedly showed distorted or scrambled video or no videos at all, despite the system being on. There are also complaints that at times the computers also restart unexpectedly.

In 2014, the company was sued by some MacBook Pro owners due to the same problem, and court documents showed that a technical glitch caused by a component called lead-free solder caused a short circuit in the system.

The lawsuit also demanded that Apple acknowledge the problem and repair the affected machines, which might have triggered the floating of the programme, reported MacRumors.

Apple also announced that owners of the affected system could opt between Carry-in or Mail-in option to get their systems repaired at the Apple Repair Center.

Content from our partners
GenAI cybersecurity: "A super-human analyst, with a brain the size of a planet."
Cloud, AI, and cyber security – highlights from DTX Manchester
Infosecurity Europe 2024: Rethink the power of infosecurity

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how Progressive Media Investments may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.