View all newsletters
Receive our newsletter - data, insights and analysis delivered to you
  1. Technology
July 25, 1997updated 05 Sep 2016 12:23pm

AOL DOES QUICK U-TURN ON DISCLOSING USERS’ PHONE NUMBERS

By CBR Staff Writer

A lot of adverse publicity can be generated in 24 hours if you try hard enough, as America Online Inc found out yesterday. It has reversed its earlier decision to divulge the telephone numbers of its subscribers to partners for the purposes of telemarketing. AOL claimed yesterday that it never intended to sell the numbers for that purpose; rather it intended to make the numbers available to a limited number of quality-controlled AOL partners, which to most subscribers probably means the same thing. According to Reuters, minutes before the decision was announced the company was put under pressure by a special adviser to President Clinton, Leslie Byrne, who advises the president on consumer affairs matters. She said she would ditch AOL as her internet gateway, but perhaps more importantly, her office is in the process of reviewing consumer surveys about privacy on the internet. AOL does, however sell subscribers’ e-mail addresses to telemarketing companies, and is not alone in that.

Content from our partners
Green for go: Transforming trade in the UK
Manufacturers are switching to personalised customer experience amid fierce competition
How many ends in end-to-end service orchestration?

Websites in our network
Select and enter your corporate email address Tech Monitor's research, insight and analysis examines the frontiers of digital transformation to help tech leaders navigate the future. Our Changelog newsletter delivers our best work to your inbox every week.
  • CIO
  • CTO
  • CISO
  • CSO
  • CFO
  • CDO
  • CEO
  • Architect Founder
  • MD
  • Director
  • Manager
  • Other
Visit our privacy policy for more information about our services, how New Statesman Media Group may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.
THANK YOU